Frequently Asked Questions

Can you provide more information on shipping?

CANADA shipping is available, including Calgary, AB.
Pickup times: 3PM–6PM
Location: Calgary, SE

Would I be able to set a pick up time?

You can write to us at info@crowncookies.ca or contact us via chat. We will gladly find the most convenient time.

Why do the cookies change without notice?

We produce fresh, high-quality cookies daily, all by hand. Flavors may rotate depending on ingredient availability, giving you new and returning options.

Could I order 1–2 cookies?

The minimum order quantity is four cookies. This ensures production efficiency and maintains our quality standards.

All cookies are baked at the time of your order, so everything is freshly made.

How can I keep the cookies fresh?

For a warm, soft center, microwave for 15 seconds or bake at 350°F (180°C) for 6 minutes.

To store, freeze cookies in their sealed packaging inside an airtight container for up to two months.

To reheat from frozen, bake at 350°F (180°C) for approximately 15 minutes.

Can you deliver in Calgary, AB?

Yes, we proudly service Calgary and surrounding areas. Feel free to contact us with any delivery questions.

Where are you located?

Crown Cookies was born and raised in Calgary, Alberta, Canada.

While we work toward opening a physical store, we currently operate online and ship across Canada.

Do you attend Farmers Markets?

Yes! We attend select events across Alberta and other cities. Please check our Home page or product descriptions for event updates.

What ingredients are used in your cookies?

Our cookies are preservative-free and made with high-quality ingredients such as flour, dairy, nuts, chocolate, eggs, butter, spices, and more.

Allergy notice: Our environment does not guarantee the absence of allergens.

Do you make vegan or gluten-free products?

At this time, we do not offer vegan or gluten-free products.